best IVR service in Greater Noida
We are one of the best IVR service in Greater Noida
best IVR service in Greater Noida
As per the nature of a business and the repetitive queries that a business receives, IVR can also help in decreasing customer service costs by up to 80% as query resolution is almost automated via the process. Parthtechnosys is one of the leading Best IVR service in Greater Noida. Since we’ve been working in this sector for years now, we hold experience in serving different industries. IVR helps businesses solve queries of their users by using a pre-recorded audio that interacts with users and give them a particular output based on the input they’ve given via numerics.
Any call received on the IVR system can be recorded and then can be used for making improvements in the IVR flow. Industries like Telecom, Banking, E-commerce Industry, Travel Portals, Railway, Flight Bookings, Movie Halls, Food Delivery Apps, Cab booking etc leverage IVR for handling customer queries and generating leads. With our IVR service, you also get to collect feedback after the call, this helps in improving the quality of customer service.
Our business support team at parthtechnosys understands the need of your business and helps you integrate IVR as per your business needs.
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Single and Multi-Level IVR
There are two types of IVR Services,single-level IVR and multi-level IVR. Single level IVR contains only one response after the call is connected with the user and Multi-level IVR contains multiple responses based on the user’s input.
When a call gets connected, the user hears welcome audio and then the user gets to connect with sales, customer support, and delivery department by pressing 1,2 and 3 respectively.
When a call gets connected, the user hears welcome audio and then the user gets to connect with sales, customer support, and delivery department by pressing 1,2 and 3 respectively. After pressing 1, the user hears another audio asking about the specific product user wants to know about, 1 needs to be pressed for the refrigerator and 2 for the air conditioner. Here’s an example of multi-level IVR.
Depending on the budget and needs of the business, anyone can opt for single-level IVR or Multi-level IVR. Single level IVR is affordable for small businesses whereas Multi level IVR helps you provide convenience to users like multi language support.
Completely toll-free numbers are with services like IVR to make it easy for the customer to reach out to your company.
Whitelist and Blacklist
In case of receiving spam calls, you also get a feature to create a list of numbers that won’t be able to connect with the same number again.
We have made the best IVR services accessible to businesses or corporates in Greater Noida at affordable prices.
Our IVR service comes with features that allow you to keep a track of how users are interacting over call.
The team at Parthtechnosys is committed towards excellence and is always at hand to help clients get the most out of IVR service.
Easy CRM Integration
With our IVR service, you get to you integrate any CRM software to collect and re-market the users.
Parthtechnosys IVR service dashboard has a user-friendly user interface. Even if someone faces any issue while using our IVR service, our support team is always at hand to help.
Yes, After opting for the IVR service, our support team will help you with everything that your business will require with the IVR service. This includes CRM software integration too.
No, Our services come with a user-friendly dashboard, training from our end and time to time support from our team. There is no need to hire a dedicated person to manage the IVR.
Some of the benefits of IVR services are mentioned below:
- You never miss a call or lead
- Improves the customer journey
- Reduces workload and resources required
- Improves brand image
- Comes with amazing features to increase efficiency
At Parthtechnosys, we’re committed towards helping businesses achieve their goals with the help of our technology services. With our years of experience in the industry we’re able to deliver the solutions to businesses across industries.
Yes, demo is provided to anyone who wishs to opt for the IVR service. All the doubts and queries of the user are tried to be resolved during the demo session.
You get trackability features such as call recording, CRM integration, Missed call notification and real-time reporting. Contact us to know more about it.
Yes, We have multiple plans to choose from and anyone without any problem can switch their plans whenever they require to do so.
What is single level IVR ?
In single level IVR, you get to hear only one pre recorded audio for the user to give input via dialpad. Single level IVR is useful for startups or businesses that receive atleast 50 calls per day. To know more about it get in touch with us.
What is multi level IVR ?
In multi level IVR, you get to hear multiple pre recorded audio for the user to give input via dialpad. Multi level IVR is useful for corporates or businesses that receive more than 500 calls per day. To know more about it get in touch with us.